Guest area with sofa

Gold Key Services

Hands holding room key

Executive Floor Benefits

Hotel New Otani Osaka invites guests to the Executive Floor with our special Gold Key Service for your comfort and convenience. The Gold Key Service entitles guests who reserved Deluxe or Suite accommodations to a private concierge floor with added amenities to make their travel easy and stress-free.

Gold Key Services: 

Please present a room key at each reception counter or give the room number when ordering.   

  • Welcome drink on arrival (if time fits)
  • Morning coffee/tea service in room
  • 50% off of drinks at the Skylounge Four Seasons & Satsuki Lounge (excluding a bottle purchase)
  • 50% off of Fitness Club admission (valid one time for each night's stay and exclude morning-time admission)
  • Express laundry service at no extra charge


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