Guest area with sofa

Gold Key Services

Hands holding room key

Executive Floor Benefits

Hotel New Otani Osaka invites guests to the Executive Floor with our special Gold Key Service for your comfort and convenience. The Gold Key Service entitles guests who reserved Deluxe or Suite accommodations to a private concierge floor with added amenities to make their business travel easy and stress-free.

Gold Key Services:

  • Welcome drink on arrival (if time fits)
  • Morning coffee/tea service
  • 50% off of drinks at hotel bar & lounge (excluding a bottle purchase)
  • Express laundry service at no extra charge
  • Exclusive service officer to assure a high-quality, comfortable stay to our Executive Floor and Suite guests

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