Guest area with sofa

Gold Key Services

Hands holding room key

Executive Floor Benefits

Hotel New Otani Osaka invites guests to the Executive Floor with our special Gold Key Service for your comfort and convenience. The Gold Key Service entitles guests who reserved Deluxe or Suite accommodations to a private concierge floor with added amenities to make their travel easy and stress-free.

Gold Key Services: 

Please present a room key at each reception counter or give the room number when ordering. This service is available only to Gold Key guests and to person(s) sharing the same room or suite.  

  • Welcome drink on arrival (8:30-20:30)
  • Morning coffee/tea service in room (6:00-8:00)
  • 50% off of drinks at the Sky-lounge Four Seasons & Satsuki Lounge (excluding a bottle purchase)
  • 50% off of Fitness Club admission (valid one time for each night's stay and exclude morning-time admission) *This service is available only to guests over 18 years of age staying in your room.
  • Express laundry service at no extra charge


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